UI weirdness in devices dialog

I'm not sure if this belongs here, or if this is specific to ZWave, but I'm seeing strange things when I open a device on my MacBook Pro.





Notice all the checkboxes on top.
The last screenshot is weird because it does not list neighbours anymore, and speaks of a secondary device ?

What's even more weird is that when I open these devices on my iMac, everything seems normal.
I'm using 6.1.9 on all my Macs.
Is there any way I can repair my dialog boxes ?

[matt (support)]

Re-run the Indigo v6.1.9 installer on both your client and server Macs.

Hi Matt, I reinstalled Indigo as you suggested, twice... but the dialog boxes still stay this way. I see this only on my Macbook. None of the other Macs have this problem.
I also removed all traces of Indigo from this Macbook and reinstalled, but still the same.

I was hoping that all the extra options was version 7 surfacing, but I guess not

I'll have to dig deeper to see what is causing this...

[jay (support)]

If you have any extensions on your Mac that alter the UI that may be the problem. Those things patch low-level OS calls and can have unexpected side-effects.

I'm not really into altering the UI, so I don't have any of those things installed.

I tried creating a fresh new user in os x, but the problem remains, so it must indeed be some low-level stuff.
I think maybe a clean install when sierra ships would be a good idea. In the meantime I'll try not to use Indigo with this Macbook.

[matt (support)]

Are you positive you have the same version of Mac OS 6.1 on all Macs (double check).

If that isn't it, then stop and restart the Indigo Server then copy/paste the contents of the Event Log window into a reply for me.

I just double checked, they are all on 6.1.9
In fact the other day I re-installed from the exact same dmg.
The server is different os X version though, but both my iMac and Macbook are clients and both are running the same versions. Macbook has this funky interface stuff, iMac has no problems.

Today, I reinstalled the Macbook from the recovery partition, and the funky interface remains even after the re-install.

Here's a paste of my event log, sorry it is long, but I need to have ZWave debugging enabled to work with my door sensors (they are currently unsupported...)

Code: Select all


27 Jun 2016 20:00:57
  Starting Indigo Server version 6.1.9 (Mac OS X 10.10.5)
  Loading attachments
  "device target attachment.scpt" script loaded
  "group target attachment.scpt" script loaded
  "growl attachment.scpt" script loaded
  "iTunes attachment.scpt" script loaded
  "scenes attachment.scpt" script loaded
  "time stamp attachment.scpt" script loaded
  Loading database "/Library/Application Support/Perceptive Automation/Indigo 6/Databases/IndigoHuis.indiDb"
  Loading plugin "Action Collection 1.4.15"
  Starting plugin "Action Collection 1.4.15" (pid 72711)
  Loading interface "Z-Wave 1.0.365"
  Starting interface "Z-Wave 1.0.365" (pid 72712)
  Loading plugin "Cynical SecuritySpy 2.0.0"
  Starting plugin "Cynical SecuritySpy 2.0.0" (pid 72713)
  Loading plugin "EPS - Device Extensions 1.6"
  Starting plugin "EPS - Device Extensions 1.6" (pid 72714)
  Loading plugin "Pushover 1.1.3"
  Starting plugin "Pushover 1.1.3" (pid 72715)
  Loading plugin "Timers and Pesters 1.2.2"
  Starting plugin "Timers and Pesters 1.2.2" (pid 72716)
  Loading interface "Virtual Devices 1.0.14"
  Starting interface "Virtual Devices 1.0.14" (pid 72717)
  Found disabled interface "INSTEON Commands 2.0.6"
  Found disabled plugin "Airfoil 1.1.14"
  Found disabled plugin "DIRECTV DVR Control 1.1.1"
  Found disabled plugin "EasyDAQ Relay Card 1.1.8"
  Found disabled plugin "Global Property Manager 1.0.1"
  Found disabled plugin "Growl 1.1.3"
  Found disabled plugin "iCal Alarm Processor 1.1.1"
  Found disabled plugin "iTunes 1.1.7"
  Found disabled plugin "NOAA Weather 1.1.2"
  Found disabled plugin "SQL Logger 1.1.11"
  Found disabled plugin "Survey Plugin 2.21"
  Found disabled plugin "Vera Bridge 1.0.10"
  Found disabled plugin "WeatherSnoop 2.0.10"
  Bonjour registered "Indigo - IndigoHuis"
  Indigo Cocoa client connected
  WebServer client connected
  WebServer                       started on port 8176 -- digest authentication enabled
  Started interface "Virtual Devices 1.0.14"
  Started plugin "Timers and Pesters 1.2.2"
  Started plugin "Action Collection 1.4.15"
  Started plugin "Pushover 1.1.3"
  Pushover Debug                  startup called
  Started interface "Z-Wave 1.0.365"
  Z-Wave Debug                    starting serial connection loop
  Z-Wave Debug                    starting zwave packet parser thread
  Z-Wave Debug                    SENT getVersion: 01 03 00 15 E9
  Z-Wave Debug                    RCVD getVersion: 01 10 01 15 5A 2D 57 61 76 65 20 33 2E 39 35 00 01 99
  Z-Wave Debug                    . .  getVersion: Z-Wave 3.95 static controller
  Z-Wave Debug                    SENT getHomeID: 01 03 00 20 DC
  Z-Wave Debug                    RCVD getHomeID: 01 08 01 20 E5 26 40 43 01 17
  Z-Wave Debug                    . .  getHomeID: 3844489283, nodeID: 001
  Z-Wave Debug                    SENT getInterfaceFeatures: 01 03 00 05 F9
  Z-Wave Debug                    RCVD getInterfaceFeatures: 01 04 01 05 08 F7
  Z-Wave Debug                    . .  getInterfaceFeatures: 08
  Z-Wave Debug                    SENT getInterfaceApiCapabilities: 01 03 00 07 FB
  Z-Wave Debug                    RCVD getInterfaceApiCapabilities: 01 2B 01 07 01 00 00 86 00 01 00 5A FE 81 FF 88 4F 1F 00 00 FB 9F 7D A0 67 00 00 80 00 80 86 00 00 00 E8 73 00 00 0E 00 00 60 00 00 FB
  Z-Wave Debug                    . .  getInterfaceApiCapabilities: supportedFuncIDs: 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 1C 20 21 22 23 24 27 29 2A 2B 2C 2D 41 42 44 45 46 47 48 49 4A 4B 4C 4D 50 51 53 54 55 56 57 5E 60 61 62 63 66 67 80 90 92 93 98 B4 B6 B7 B8 B9 BA BD BE BF D2 D3 D4 EE EF
  Z-Wave Debug                    . .  getInterfaceApiCapabilities: serialApi 1.00, manufactureId 0086, productType 0001, productId 005A
  Z-Wave                          connected to Z-Wave 3.95 static controller interface on /dev/cu.usbmodem3d11 (firmware 1.00)
  Z-Wave Debug                    SENT getInitialNodeData: 01 03 00 02 FE
  WebServer client connected
  WebServer                       started on port 8176 -- digest authentication enabled
  Started interface "Virtual Devices 1.0.14"
  Started plugin "Timers and Pesters 1.2.2"
  Started plugin "Action Collection 1.4.15"
  Started plugin "Pushover 1.1.3"
  Pushover Debug                  startup called
  Started interface "Z-Wave 1.0.365"
  Z-Wave Debug                    starting serial connection loop
  Z-Wave Debug                    starting zwave packet parser thread
  Z-Wave Debug                    SENT getVersion: 01 03 00 15 E9
  Z-Wave Debug                    RCVD getVersion: 01 10 01 15 5A 2D 57 61 76 65 20 33 2E 39 35 00 01 99
  Z-Wave Debug                    . .  getVersion: Z-Wave 3.95 static controller
  Z-Wave Debug                    SENT getHomeID: 01 03 00 20 DC
  Z-Wave Debug                    RCVD getHomeID: 01 08 01 20 E5 26 40 43 01 17
  Z-Wave Debug                    . .  getHomeID: 3844489283, nodeID: 001
  Z-Wave Debug                    SENT getInterfaceFeatures: 01 03 00 05 F9
  Z-Wave Debug                    RCVD getInterfaceFeatures: 01 04 01 05 08 F7
  Z-Wave Debug                    . .  getInterfaceFeatures: 08
  Z-Wave Debug                    SENT getInterfaceApiCapabilities: 01 03 00 07 FB
  Z-Wave Debug                    RCVD getInterfaceApiCapabilities: 01 2B 01 07 01 00 00 86 00 01 00 5A FE 81 FF 88 4F 1F 00 00 FB 9F 7D A0 67 00 00 80 00 80 86 00 00 00 E8 73 00 00 0E 00 00 60 00 00 FB
  Z-Wave Debug                    . .  getInterfaceApiCapabilities: supportedFuncIDs: 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 1C 20 21 22 23 24 27 29 2A 2B 2C 2D 41 42 44 45 46 47 48 49 4A 4B 4C 4D 50 51 53 54 55 56 57 5E 60 61 62 63 66 67 80 90 92 93 98 B4 B6 B7 B8 B9 BA BD BE BF D2 D3 D4 EE EF
  Z-Wave Debug                    . .  getInterfaceApiCapabilities: serialApi 1.00, manufactureId 0086, productType 0001, productId 005A
  Z-Wave                          connected to Z-Wave 3.95 static controller interface on /dev/cu.usbmodem3d11 (firmware 1.00)
  Z-Wave Debug                    SENT getInitialNodeData: 01 03 00 02 FE
  Z-Wave Debug                    RCVD getInitialNodeData: 01 25 01 02 05 00 1D 67 FF 33 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 05 00 6F
  Z-Wave Debug                    . .  getInitialNodeData: [1, 2, 3, 6, 7, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 21, 22]
  Z-Wave Debug                    SENT getNodeProtocolInfo: 01 04 00 41 01 BB
  Z-Wave Debug                    RCVD getNodeProtocolInfo: 01 09 01 41 93 16 01 02 02 01 33
  Z-Wave Debug                    . .  getNodeProtocolInfo:       node 001, class name: Static Computer Controller
  Z-Wave Debug                    . .  getNodeProtocolInfo:            class hierarchy: Static Controller : Static Controller : Static Computer Controller (02 : 02 : 01)
  Z-Wave Debug                    . .  getNodeProtocolInfo:         base class command: 00
  Z-Wave Debug                    . .  getNodeProtocolInfo:   supported class commands: 20
  Z-Wave Debug                    . .  getNodeProtocolInfo:                   features: beaming
  Z-Wave Debug                    SENT getNodeProtocolInfo: 01 04 00 41 02 B8
  Z-Wave Debug                    RCVD getNodeProtocolInfo: 01 09 01 41 D3 9C 01 04 10 01 ED
  Z-Wave Debug                    . .  getNodeProtocolInfo:       node 002, class name: Relay Power Switch
  Z-Wave Debug                    . .  getNodeProtocolInfo:            class hierarchy: Routing Slave : Relay Switch : Relay Power Switch (04 : 10 : 01)
  Z-Wave Debug                    . .  getNodeProtocolInfo:         base class command: 25
  Z-Wave Debug                    . .  getNodeProtocolInfo:   supported class commands: 20 25 27
  Z-Wave Debug                    . .  getNodeProtocolInfo:                   features: routing, beaming
  Z-Wave Debug                    SENT getNodeProtocolInfo: 01 04 00 41 03 B9
  Z-Wave Debug                    RCVD getNodeProtocolInfo: 01 09 01 41 D3 9C 01 04 10 05 E9
  Z-Wave Debug                    . .  getNodeProtocolInfo:       node 003, class name: Relay Switch
  Z-Wave Debug                    . .  getNodeProtocolInfo:            class hierarchy: Routing Slave : Relay Switch : -- (04 : 10 : 05)
  Z-Wave Debug                    . .  getNodeProtocolInfo:         base class command: 25
  Z-Wave Debug                    . .  getNodeProtocolInfo:   supported class commands: 20 25
  Z-Wave Debug                    . .  getNodeProtocolInfo:                   features: routing, beaming
  Z-Wave Debug                    SENT getNodeProtocolInfo: 01 04 00 41 06 BC
  Z-Wave Debug                    RCVD getNodeProtocolInfo: 01 09 01 41 53 9C 01 04 07 01 7A
  Z-Wave Debug                    . .  getNodeProtocolInfo:       node 006, class name: Routing Slave
  Z-Wave Debug                    . .  getNodeProtocolInfo:            class hierarchy: Routing Slave : -- : -- (04 : 07 : 01)
  Z-Wave Debug                    . .  getNodeProtocolInfo:         base class command: 00
  Z-Wave Debug                    . .  getNodeProtocolInfo:   supported class commands:
  Z-Wave Debug                    . .  getNodeProtocolInfo:                   features: routing, beaming
  Z-Wave Debug                    overriding node 006 type from zwCustomType to zwOnOffSensorType
  Z-Wave Debug                    SENT getNodeProtocolInfo: 01 04 00 41 07 BD
  Z-Wave Debug                    RCVD getNodeProtocolInfo: 01 09 01 41 D3 9C 01 04 10 01 ED
  Z-Wave Debug                    . .  getNodeProtocolInfo:       node 007, class name: Relay Power Switch
  Z-Wave Debug                    . .  getNodeProtocolInfo:            class hierarchy: Routing Slave : Relay Switch : Relay Power Switch (04 : 10 : 01)
  Z-Wave Debug                    . .  getNodeProtocolInfo:         base class command: 25
  Z-Wave Debug                    . .  getNodeProtocolInfo:   supported class commands: 20 25 27
  Z-Wave Debug                    . .  getNodeProtocolInfo:                   features: routing, beaming
  Z-Wave Debug                    SENT getNodeProtocolInfo: 01 04 00 41 09 B3
  Z-Wave Debug                    RCVD getNodeProtocolInfo: 01 09 01 41 D3 9C 01 04 10 01 ED
  Z-Wave Debug                    . .  getNodeProtocolInfo:       node 009, class name: Relay Power Switch
  Z-Wave Debug                    . .  getNodeProtocolInfo:            class hierarchy: Routing Slave : Relay Switch : Relay Power Switch (04 : 10 : 01)
  Z-Wave Debug                    . .  getNodeProtocolInfo:         base class command: 25
  Z-Wave Debug                    . .  getNodeProtocolInfo:   supported class commands: 20 25 27
  Z-Wave Debug                    . .  getNodeProtocolInfo:                   features: routing, beaming
  Z-Wave Debug                    SENT getNodeProtocolInfo: 01 04 00 41 0A B0
  Z-Wave Debug                    RCVD getNodeProtocolInfo: 01 09 01 41 53 9C 01 04 07 01 7A
  Z-Wave Debug                    . .  getNodeProtocolInfo:       node 010, class name: Routing Slave
  Z-Wave Debug                    . .  getNodeProtocolInfo:            class hierarchy: Routing Slave : -- : -- (04 : 07 : 01)
  Z-Wave Debug                    . .  getNodeProtocolInfo:         base class command: 00
  Z-Wave Debug                    . .  getNodeProtocolInfo:   supported class commands:
  Z-Wave Debug                    . .  getNodeProtocolInfo:                   features: routing, beaming
  Z-Wave Debug                    SENT getNodeProtocolInfo: 01 04 00 41 0B B1
  Z-Wave Debug                    RCVD getNodeProtocolInfo: 01 09 01 41 53 9C 01 04 07 01 7A
  Z-Wave Debug                    . .  getNodeProtocolInfo:       node 011, class name: Routing Slave
  Z-Wave Debug                    . .  getNodeProtocolInfo:            class hierarchy: Routing Slave : -- : -- (04 : 07 : 01)
  Z-Wave Debug                    . .  getNodeProtocolInfo:         base class command: 00
  Z-Wave Debug                    . .  getNodeProtocolInfo:   supported class commands:
  Z-Wave Debug                    . .  getNodeProtocolInfo:                   features: routing, beaming
  Z-Wave Debug                    SENT getNodeProtocolInfo: 01 04 00 41 0C B6
  Z-Wave Debug                    RCVD getNodeProtocolInfo: 01 09 01 41 53 9C 01 04 07 01 7A
  Z-Wave Debug                    . .  getNodeProtocolInfo:       node 012, class name: Routing Slave
  Z-Wave Debug                    . .  getNodeProtocolInfo:            class hierarchy: Routing Slave : -- : -- (04 : 07 : 01)
  Z-Wave Debug                    . .  getNodeProtocolInfo:         base class command: 00
  Z-Wave Debug                    . .  getNodeProtocolInfo:   supported class commands:
  Z-Wave Debug                    . .  getNodeProtocolInfo:                   features: routing, beaming
  Z-Wave Debug                    SENT getNodeProtocolInfo: 01 04 00 41 0D B7
  Z-Wave Debug                    RCVD getNodeProtocolInfo: 01 09 01 41 D3 9C 01 04 10 01 ED
  Z-Wave Debug                    . .  getNodeProtocolInfo:       node 013, class name: Relay Power Switch
  Z-Wave Debug                    . .  getNodeProtocolInfo:            class hierarchy: Routing Slave : Relay Switch : Relay Power Switch (04 : 10 : 01)
  Z-Wave Debug                    . .  getNodeProtocolInfo:         base class command: 25
  Z-Wave Debug                    . .  getNodeProtocolInfo:   supported class commands: 20 25 27
  Z-Wave Debug                    . .  getNodeProtocolInfo:                   features: routing, beaming
  Z-Wave Debug                    SENT getNodeProtocolInfo: 01 04 00 41 0E B4
  Z-Wave Debug                    RCVD getNodeProtocolInfo: 01 09 01 41 D3 9C 01 04 10 01 ED
  Z-Wave Debug                    . .  getNodeProtocolInfo:       node 014, class name: Relay Power Switch
  Z-Wave Debug                    . .  getNodeProtocolInfo:            class hierarchy: Routing Slave : Relay Switch : Relay Power Switch (04 : 10 : 01)
  Z-Wave Debug                    . .  getNodeProtocolInfo:         base class command: 25
  Z-Wave Debug                    . .  getNodeProtocolInfo:   supported class commands: 20 25 27
  Z-Wave Debug                    . .  getNodeProtocolInfo:                   features: routing, beaming
  Z-Wave Debug                    SENT getNodeProtocolInfo: 01 04 00 41 0F B5
  Z-Wave Debug                    RCVD getNodeProtocolInfo: 01 09 01 41 D3 9C 01 04 10 01 ED
  Z-Wave Debug                    . .  getNodeProtocolInfo:       node 015, class name: Relay Power Switch
  Z-Wave Debug                    . .  getNodeProtocolInfo:            class hierarchy: Routing Slave : Relay Switch : Relay Power Switch (04 : 10 : 01)
  Z-Wave Debug                    . .  getNodeProtocolInfo:         base class command: 25
  Z-Wave Debug                    . .  getNodeProtocolInfo:   supported class commands: 20 25 27
  Z-Wave Debug                    . .  getNodeProtocolInfo:                   features: routing, beaming
  Z-Wave Debug                    SENT getNodeProtocolInfo: 01 04 00 41 10 AA
  Z-Wave Debug                    RCVD getNodeProtocolInfo: 01 09 01 41 D3 9C 01 04 10 01 ED
  Z-Wave Debug                    . .  getNodeProtocolInfo:       node 016, class name: Relay Power Switch
  Z-Wave Debug                    . .  getNodeProtocolInfo:            class hierarchy: Routing Slave : Relay Switch : Relay Power Switch (04 : 10 : 01)
  Z-Wave Debug                    . .  getNodeProtocolInfo:         base class command: 25
  Z-Wave Debug                    . .  getNodeProtocolInfo:   supported class commands: 20 25 27
  Z-Wave Debug                    . .  getNodeProtocolInfo:                   features: routing, beaming
  Z-Wave Error                    device "Eetplaats licht dimmer" module endpoint type lookup failed
  Z-Wave Debug                    SENT getNodeProtocolInfo: 01 04 00 41 11 AB
  Z-Wave Debug                    RCVD getNodeProtocolInfo: 01 09 01 41 D3 9C 01 04 10 01 ED
  Z-Wave Debug                    . .  getNodeProtocolInfo:       node 017, class name: Relay Power Switch
  Z-Wave Debug                    . .  getNodeProtocolInfo:            class hierarchy: Routing Slave : Relay Switch : Relay Power Switch (04 : 10 : 01)
  Z-Wave Debug                    . .  getNodeProtocolInfo:         base class command: 25
  Z-Wave Debug                    . .  getNodeProtocolInfo:   supported class commands: 20 25 27
  Z-Wave Debug                    . .  getNodeProtocolInfo:                   features: routing, beaming
  Z-Wave Error                    device "Living tuinzijde dimmer" module endpoint type lookup failed
  Z-Wave Debug                    SENT getNodeProtocolInfo: 01 04 00 41 12 A8
  Z-Wave Debug                    RCVD getNodeProtocolInfo: 01 09 01 41 D3 9C 01 04 10 01 ED
  Z-Wave Debug                    . .  getNodeProtocolInfo:       node 018, class name: Relay Power Switch
  Z-Wave Debug                    . .  getNodeProtocolInfo:            class hierarchy: Routing Slave : Relay Switch : Relay Power Switch (04 : 10 : 01)
  Z-Wave Debug                    . .  getNodeProtocolInfo:         base class command: 25
  Z-Wave Debug                    . .  getNodeProtocolInfo:   supported class commands: 20 25 27
  Z-Wave Debug                    . .  getNodeProtocolInfo:                   features: routing, beaming
  Z-Wave Error                    device "Living straatzijde dimmer" module endpoint type lookup failed
  Z-Wave Debug                    SENT getNodeProtocolInfo: 01 04 00 41 15 AF
  Z-Wave Debug                    RCVD getNodeProtocolInfo: 01 09 01 41 13 96 01 01 01 01 33
  Z-Wave Debug                    . .  getNodeProtocolInfo:       node 021, class name: Portable Remote Controller
  Z-Wave Debug                    . .  getNodeProtocolInfo:            class hierarchy: Controller : Portable Controller : Portable Remote Controller (01 : 01 : 01)
  Z-Wave Debug                    . .  getNodeProtocolInfo:         base class command: 00
  Z-Wave Debug                    . .  getNodeProtocolInfo:   supported class commands: 20
  Z-Wave Debug                    . .  getNodeProtocolInfo:                   features: beaming
  Z-Wave Debug                    SENT getNodeProtocolInfo: 01 04 00 41 16 AC
  Z-Wave Debug                    RCVD getNodeProtocolInfo: 01 09 01 41 53 9C 01 04 07 01 7A
  Z-Wave Debug                    . .  getNodeProtocolInfo:       node 022, class name: Routing Slave
  Z-Wave Debug                    . .  getNodeProtocolInfo:            class hierarchy: Routing Slave : -- : -- (04 : 07 : 01)
  Z-Wave Debug                    . .  getNodeProtocolInfo:         base class command: 00
  Z-Wave Debug                    . .  getNodeProtocolInfo:   supported class commands:
  Z-Wave Debug                    . .  getNodeProtocolInfo:                   features: routing, beaming
  Z-Wave Debug                    starting node healing thread
  Z-Wave Debug                    starting node status polling thread
  Error                           plugin "EPS - Device Extensions 1.6" (pid 72714) failed to start -- restarting in 5 seconds
  Error                           plugin "Cynical SecuritySpy 2.0.0" (pid 72713) failed to start -- restarting in 5 seconds

27 Jun 2016 20:01:07
  Reloading plugin "EPS - Device Extensions 1.6"
  Starting plugin "EPS - Device Extensions 1.6" (pid 72723)
  Reloading plugin "Cynical SecuritySpy 2.0.0"
  Starting plugin "Cynical SecuritySpy 2.0.0" (pid 72724)
  Cynical SecuritySpy             API version 1.20
  Cynical SecuritySpy             Python version 2.6.9.final.0
  Started plugin "Cynical SecuritySpy 2.0.0"
  Started plugin "EPS - Device Extensions 1.6"


[matt (support)]

This appears to be the same problem reported earlier on this thread. For that user running Indigo 6.1.4 worked fine, but when upgrading to 6.1.6 they had the UI problem. We did some troubleshooting (off the forum) and couldn't track down what is causing the problem.

That user did have TeamViewer installed, which in the past has caused some problems. Do you have TeamViewer or LogMeIn installed (or have you ever installed them before in) on that Mac?

Yes indeed, that might be it.
On this Mac I sometimes need to use Teamviewer, on my other Mac I don't have it installed, so that must be the problem.
I did try to remove and uninstall all traces of teamviewer, but even after a reboot, the interface stays this way.

I'll see if I can come up with anything more conclusive.
Thanks for pointing me in the right direction.