[ANSWERED]: Synchrolinc issue with 10.11.1

Posted on
Wed Oct 21, 2015 8:27 pm
costap offline
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Joined: Nov 16, 2005
Location: Silicon Valley

[ANSWERED]: Synchrolinc issue with 10.11.1

Ever since installing 10.11.1 I can no longer use the "Get Current SynchroLinc Settings" for my Syncrolinc. The Synchronic still sends On/Off commands and Indigo responds to them but I can't change the settings. I am posting an attachment with the error I am seeing. I am using the current version of Indigo and I also tried reinstalling Indigo but that did not fix the problem.
Attachments
Screen Shot 2015-10-21 at 7.18.51 PM.png
Screen Shot 2015-10-21 at 7.18.51 PM.png (156.03 KiB) Viewed 1514 times

Posted on
Thu Oct 22, 2015 8:04 am
matt (support) offline
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Re: Synchrolinc issue with 10.11.1

First, it looks like you have a lot of INSTEON traffic. Disable the schedule which looks like it is polling the status of an EZIO module first. Does that help?

Next, try plugging the SynchroLinc into a power strip on the same outlet as the PowerLinc. Does that help? Retrieving the information from the SyncroLinc requires INSTEON extended commands, which are much more susceptible to power line noise/interference, as well as INSTEON collisions.

Image

Posted on
Thu Oct 22, 2015 9:02 am
jay (support) offline
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Re: [ANSWERED]: Synchrolinc issue with 10.11.1

FYI, just tested 10.11.1 and it worked fine, so it's very likely that Matt's correct that you've got so much Insteon traffic going on that communication with the SynchroLinc is timing out.

Jay (Indigo Support)
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Posted on
Thu Oct 22, 2015 9:03 pm
costap offline
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Joined: Nov 16, 2005
Location: Silicon Valley

Re: [ANSWERED]: Synchrolinc issue with 10.11.1

Neither quieting the traffic, nor moving the synchrolinc solved it. However, power cycling the PowerLinc did. I guess should have tried that first but it was so perfectly coordinated with the 10.11.1 update I got focused on that.

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