Access from smartphone Blackberry

Hi,

I can't access Indigo via Prism from my BlackBerry.
The message "Internal Server Error" shows up on my phone display.
Could anybody help me?
Thanks

[matt (support)]

I'm not sure what is going wrong. Does the same URL work from Safari on your Mac?

And when you get the error, open the Event Log in Indigo. What does it show (copy/paste what you see)?

It seems works. I did that, removed password, and it worked.
After I made a new password and tried again..Also worked well.
The old Password didn't work only in my Blackberry, it worked on Iphone, ipad, Safari and Explorer.
Thank you so much!!!
Have a nice week.

Hello Matt, how are you?
Unfortunately the same error became occur again. It works only without password...
Please, see the event log below:

10/02/2011 20:43:01
WebServer internal server error "http://goprism.com:11279/" from 127.0.0.1
WebServer

Request Headers:
AUTHORIZATION: RIMDigest username="casadri", realm="Indigo Control Server", nonce="f7ae6e326ff7a3f5d0021875a0623bca", uri="/", qop=auth, algorithm="MD5", nc=00000062, cnonce="bfba27438a9dbff8a2c9be504b96ab32", response="45d20dcd6aab98814c8062fd2a2e5b9a"
X-WAP-PROFILE: "http://www.blackberry.net/go/mobile/profiles/uaprof/9800_umts/6.0.0.rdf"
X-FORWARDED-SERVER: goprism.com
ACCEPT-LANGUAGE: pt-BR,pt;q=0.5
HOST: goprism.com:11279
ACCEPT: text/html,application/xhtml+xml,application/xml,*/*;q=0.5
USER-AGENT: Mozilla/5.0 (BlackBerry; U; BlackBerry 9800; pt-BR) AppleWebKit/534.1+ (KHTML, like Gecko) Version/6.0.0.246 Mobile Safari/534.1+
CONNECTION: close
Remote-Addr: 127.0.0.1
X-FORWARDED-HOST: casadrifa.goprism.com
X-FORWARDED-FOR: 68.171.231.80
X-RIM-HTTPS: 1.1
ACCEPT-ENCODING: gzip,deflate

Traceback (most recent call last):
File "/Library/Application Support/Perceptive Automation/Indigo 4/IndigoWebServer/cherrypy/_cprequest.py", line 594, in respond
self.hooks.run('on_start_resource')
File "/Library/Application Support/Perceptive Automation/Indigo 4/IndigoWebServer/cherrypy/_cprequest.py", line 101, in run
hook()
File "/Library/Application Support/Perceptive Automation/Indigo 4/IndigoWebServer/cherrypy/_cprequest.py", line 61, in __call__
return self.callback(**self.kwargs)
File "/Library/Application Support/Perceptive Automation/Indigo 4/IndigoWebServer/cherrypy/lib/auth.py", line 89, in digest_auth
if check_auth(users, realm=realm):
File "/Library/Application Support/Perceptive Automation/Indigo 4/IndigoWebServer/cherrypy/lib/auth.py", line 9, in check_auth
ah = httpauth.parseAuthorization(cherrypy.request.headers['authorization'])
File "/Library/Application Support/Perceptive Automation/Indigo 4/IndigoWebServer/cherrypy/lib/httpauth.py", line 207, in parseAuthorization
parser = AUTH_SCHEMES[auth_scheme]
KeyError: 'rimdigest'

Could you help me again? Tks

[matt (support)]

Request Headers:
AUTHORIZATION: RIMDigest username="casadri", realm="Indigo Control Server", nonce="f7ae6e326ff7a3f5d0021875a0623bca", uri="/", qop=auth, algorithm="MD5", nc=00000062, cnonce="bfba27438a9dbff8a2c9be504b96ab32", response="45d20dcd6aab98814c8062fd2a2e5b9a"

Unfortunately, I'm not sure. Your Blackberry's browser is sending a strange HTTP authorization header to Indigo. Indigo accepts either Basic or Digest authentication, but your Blackberry is sending "RIMDigest." I Googled to try to figure out what that is and didn't turn up anything (maybe they just didn't add a space?). Perhaps there is a browser or phone setting you can change to get it working, but I'm not sure.

Is anyone having success connecting to Indigo from their Blackberry? And if so, which model?