Page 1 of 1

[SOLVED]Unable to connect to Prism after new installation

PostPosted: Mon Jan 23, 2017 4:48 am
by col
I have installed Indigo 7 onto a new computer and basicly have started again with a new Gen 5 stick, everything is working so much better now but I can't connect via prism, its asking me to activate reflector but when I do, it says that its activated.
Thanks for any help

Re: Unable to connect to Prism after new installation

PostPosted: Mon Jan 23, 2017 9:06 am
by matt (support)
Follow these steps to reset your reflector activation.

Re: Unable to connect to Prism after new installation

PostPosted: Mon Jan 23, 2017 10:08 am
by col
Thanks Matt, but there is no reset button next to the Reflector Status

Re: Unable to connect to Prism after new installation

PostPosted: Mon Jan 23, 2017 11:11 am
by col
Not to worry, it showed up on my iPad and have been able to re set it now.thanks