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remote access not working

PostPosted: Fri Mar 04, 2016 7:14 pm
by kw123
on my iPhone Ican connect to indigo through wifi.

with wifi off the apps starts normal, does not complain, I can see the pages,
BUT the data is ~ 2 days old even after I connect through wifi and then switch wifi off. It goes back to old data.
I can not change anything.
Indigo does NOT complain about not being able to connect to prism..

The port forwarding on the router has not changed..

Am I missing something.

Thanks

Karl

Re: remote access not working

PostPosted: Sat Mar 05, 2016 7:47 am
by kw123
it looks as if it points to an older database.

I also can't find the new database in the indigo directory, the one present is from january 23.
I believe thats when I upgraded indigo and it changed the database.

any help would be appreciated.

Karl

Re: remote access not working

PostPosted: Sat Mar 05, 2016 12:03 pm
by matt (support)
It isn't pointing to an older database, it is connecting to a different Mac also running the Indigo Server (which happens to have an older database). Find that Mac and uninstall Indigo Server and hopefully it will work correctly. You might need to restart the Indigo Server on your the other (correct) Mac as well.

Re: remote access not working

PostPosted: Sat Mar 05, 2016 1:22 pm
by kw123
thanks, did not know that another database was running on my old mac-prog.. the client was connected to the mac mini where the production runs.

Thanks