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[SOLVED]Changing Reflector Name/Email Address

PostPosted: Mon Oct 27, 2014 7:40 pm
by Autobot
Hi guys,

I finally got around to creating an Indigo account on the website and in the process, created a new reflector.
I did this as I realized I had (silly me!) created my original goprism account using a different email address to the one that my Indigo software is registered under.
However, when I tried to connect my Indigo server to this new reflector, it does not seem to work.
I deleted the PrismReflector folder in Finder and restarted Indigo, and pressed the Activate Reflector button.
But when I sign in to my account, the new reflector just has "Not Activate" next to it and there does not appear to be anyway to activate it?
Please help!

Re: Changing Reflector Name/Email Address

PostPosted: Tue Oct 28, 2014 8:44 am
by jay (support)
Send an email to support AT indigodomo.com with both the old and new reflector names (and the old/new username or email) and we'll take this offline.